This One-Stop Centre With Customer-Centric Approach Enables The Expatriate Applicants To Deal With Immigration Matters Without Having To Go To Different Divisions To Obtain Different Permits Or Pass.
OVERVIEW
The Expatriate Services Division (ESD) under the Immigration Department of Malaysia was established to provide efficient, effective and innovative services for expatriates and companies to submit expatriate related immigration matters.
Launched in June 2014 by Prime Minister YAB Dato’ Sri Najib Razak, the ESD aims to improve the process of obtaining approval for work permits of expatriates, within five (5) working days.
THIS ONE-STOP CENTRE WITH CUSTOMER-CENTRIC APPROACH ENABLES THE EXPATRIATE APPLICANTS TO DEAL WITH IMMIGRATION MATTERS WITHOUT HAVING TO GO TO DIFFERENT DIVISIONS TO OBTAIN DIFFERENT PERMITS OR PASS.
Among the services offered are Employment Pass, Residence Pass-Talent, Professional Visit Pass, Dependant Pass, Long-Term Social Visit Pass, and Social Visit (Temporary Employment) - Foreign Maid Pass.
The ESD cooperates with numerous government agencies to speed up the delivery process. The division works with Talent Corporation Malaysia Berhad (TalentCorp), Ministry of Home Affairs, Ministry of Foreign Affairs, Public Service Department, Securities Commission of Malaysia, Royal Malaysian Police Department, and Ministry of International Trade and Industry.
Preference to foreign talent employed in the 12 industries under National Key Economic Areas (NKEA) as outlined in the Economic Transformation Programme (ETP) of the Malaysian Government are:
The ESD allows companies to submit expatriate-related immigration applications via an integrated data platform. Therefore, companies will experience improvement in helping expatriates to secure approval for work permits.
** Source: https://esd.imi.gov.my/portal/employers/
The Malaysia Expatriate Talent Service Centre (MYXpats Centre Since 1st July 2015) processes and issues all Employment Pass and related documents for expatriates wanting to work in Malaysia.
Once a company is registered and approved by the ESD system, it can submit applications for the Employment Pass and related-passes.
Once the application for an Expatriate Pass has been submitted, MYXpats Centre will evaluate expatriates for their suitability for jobs. The approval process will take five working days, as per the Client Charter of the ESD.
Located in the Klang Valley, the MYXpats Centre brings together multiple resources under one roof, in one location to improve efficiency and the delivery of services to employers and expatriates.
Run by TalentCorp together with the Immigration Department of Malaysia, and overseen by the Ministry of Home Affairs, the MYXpats Centre is the planned enhancement of immigration services outlined by the Prime Minister of Malaysia and started by the launch of the ESD last year.